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Terms & Conditions

These Terms govern your relationship with the operator of rooster-bet-casino, accessible exclusively at rooster-bet-ca.com, and set forth the legal agreement between you and the Operator. Effective date: November 6, 2025.

Definitions

  • Operator: Refers to the legal entity Dama N.V., headquartered at Scharlooweg 39, Willemstad, Curaçao (company registration number 152125), acting as the licensed provider of online gaming services at rooster-bet-ca.com under Curaçao Gaming Control Board License OGL/2023/174/0082 and, where appropriate, an active Estonian gaming license (subject to clarification).
  • User: Any individual who accesses, registers, or otherwise utilizes the gaming services of rooster-bet-ca.com.
  • Player: A User who has completed account registration and participates in real-money or bonus-based gaming activities.
  • Bet: A monetary or bonus-funded stake placed by a Player on a game, event, or outcome offered by rooster-bet-ca.com.
  • Bonus: Promotional funds, free spins, or credits granted by the Operator, subject to specific activation and wagering conditions.
  • Wager: The act of staking funds (real or bonus) on games or events, including the total cumulative amount required to meet bonus conditions.
  • Account: The personal profile and wallet registered to a User for participation in services on rooster-bet-ca.com.
  • KYC (Know Your Customer): The process by which the Operator verifies Player identity and eligibility, in accordance with applicable laws and anti-money laundering regulations.

Account Registration

Eligibility and Age Restrictions

  • Minimum Age: Users must be at least 18 years of age, or the legal age of majority in their province or territory, whichever is higher, to create an account or participate in any gaming activities on rooster-bet-ca.com.
  • Jurisdictional Exclusions: Registration is not permitted for Users located in jurisdictions where online gambling is prohibited or restricted, including but not limited to the province of Ontario.

Account Creation Process

  1. Registration: Users must provide accurate personal information, including a valid email address, during the registration process.
  2. Email Verification: Account activation requires verification of the provided email address via a confirmation link.
  3. KYC Documentation: The Operator may request government-issued identification, proof of address, and other supporting documents to verify identity, age, and source of funds, in accordance with CA anti-money laundering and anti-fraud regulations.
  4. Accuracy and Security: Users are responsible for ensuring all information provided is complete and accurate. Users must maintain the confidentiality of their login credentials and are liable for all activity conducted through their account.

Regional Compliance Note: All registration and verification measures are implemented to comply with Canadian federal and provincial requirements and international best practices.

Betting & Gameplay Rules

Placing Bets

  • Minimum and Maximum Bets: Each game or event may specify minimum and maximum bet amounts, as detailed in the respective game rules or on the betting interface. Users must ensure their wagers comply with these limits.
  • Types of Bets: rooster-bet-ca.com offers a variety of bet types, including but not limited to slots, table games, live casino, and sports betting (if available). Game-specific rules apply and are accessible within each game.

Bet Cancellation and Modification

  • Finality of Bets: Once submitted, bets are generally final and may not be cancelled or altered, except in cases of technical error, manifest error, or as otherwise provided by the Operator's discretion.
  • Operator Right to Void: The Operator reserves the right to void or adjust bets in the event of system malfunction, rule violation, or suspicion of unfair play.

Conduct in Live Casino and Chat

  • Prohibited Behavior: Users must not engage in abusive language, insults, threats, or discriminatory remarks in any live chat or multiplayer environment.
  • Anti-Fraud and Fair Play: Any form of cheating, collusion, use of unauthorized software (bots), or exploitation of system vulnerabilities is strictly prohibited and may result in immediate suspension or termination of the account.

Regional Compliance Note: All game outcomes are determined by certified random number generators or regulated live dealers, in accordance with applicable CA and Curaçao gaming standards.

Bonus Terms

Activation and Wagering Requirements

  1. Bonus Activation: Bonuses must be claimed and activated as specified in the relevant promotion's terms. Some bonuses require entering a code or making a qualifying deposit.
  2. Wagering Requirements: Unless otherwise stated, bonuses are subject to a minimum wagering requirement (e.g., 35x the bonus amount), to be completed within a specified timeframe (typically within 30 days of activation in 2025).

Prohibited Activities and Game Restrictions

  • Excluded Games: Certain games may be excluded from bonus wagering or may contribute a reduced percentage towards wagering requirements. Full lists are provided in promotional terms.
  • Abusive Play: Use of multiple accounts, risk-free bets, bonus stacking, or any action intended to circumvent bonus terms is prohibited and may result in forfeiture of bonus and winnings.

Combination of Promotions

  • Non-Stacking Policy: Only one bonus or promotion may be active at any given time unless expressly permitted by the Operator. Attempting to combine multiple bonuses without authorization is not allowed.

Regional Compliance Note: Bonus offers and wagering terms are structured to comply with Canadian advertising and consumer protection regulations.

Payments & Withdrawals

Deposit and Withdrawal Methods

  • Accepted Methods: rooster-bet-ca.com supports deposits and withdrawals via major credit/debit cards, e-wallets, and select cryptocurrencies, subject to availability and regulatory approval.
  • Limits: Minimum and maximum transaction limits apply and may differ by payment method. Details are available on the cashier page.

Processing Times and Fees

  • Deposit Processing: Deposits are usually credited instantly but may be delayed due to payment provider checks or compliance reviews.
  • Withdrawal Processing: Withdrawals are typically processed within 24-72 hours, subject to successful KYC verification and payment provider timelines.
  • Fees: rooster-bet-ca.com does not generally charge fees for deposits or withdrawals; however, Users are responsible for any fees imposed by their financial institution or payment provider.

Refunds and Bonus Forfeiture

  • Refund Policy: Refunds for bets or deposits are only issued in case of technical errors, duplicate transactions, or as otherwise required by law or at Operator's discretion.
  • Bonus Forfeiture: If account closure or self-exclusion occurs before wagering is complete, all active bonuses and associated winnings may be forfeited.

Regional Compliance Note: All payment processing complies with Canadian anti-money laundering regulations and international financial standards.

Limitation of Liability

Operator Responsibilities

  • Fairness and Accuracy: The Operator ensures that all games and results are fair, accurate, and in compliance with certified standards, using regulated random number generators and external audits where required.
  • Service Availability: rooster-bet-ca.com endeavors to maintain continuous service availability but does not guarantee uninterrupted access due to maintenance, technical issues, or circumstances beyond its control.

Exclusions and Limitation of Damages

  1. Technical Failures: The Operator is not liable for losses resulting from software bugs, network interruptions, device incompatibility, or force majeure events.
  2. Third-Party Content: rooster-bet-ca.com is not responsible for the content or actions of any third-party sites linked from the platform.
  3. Maximum Liability: The Operator's liability to any User is limited to the amount of the bet or wager in dispute and shall not exceed the amount actually lost or staked by the User in the relevant transaction.

Regional Compliance Note: These exclusions do not limit any statutory rights or remedies available to Users under CA consumer protection laws.

Intellectual Property Rights

  • Ownership: All website content, branding, software, graphics, and related intellectual property on rooster-bet-ca.com are owned or licensed by the Operator and protected by copyright and trademark laws.
  • Prohibited Use: Users may not copy, reproduce, distribute, modify, or publicly display any content, software, or trademarks from rooster-bet-ca.com without prior written consent from the Operator.

Unauthorized use of intellectual property may result in account suspension and potential legal action.

Privacy & Data Protection

  • Privacy Policy Reference: All personal data collected by rooster-bet-ca.com is processed in accordance with the Privacy Policy and applicable data protection laws, including CA and EU data protection standards where relevant.
  • Data Protection Officer: Users may contact the Data Protection Officer at dpo@rooster-bet-ca.com for inquiries regarding data handling and rights.

Changes to Terms

  • Notification Procedure: rooster-bet-ca.com will notify Users of any material changes to these Terms via email and/or prominent on-site banners at least 7 days prior to the effective date of the change.
  • User Acceptance: Continued use of the site following notification constitutes acceptance of the updated Terms. Users who disagree with any changes may discontinue use and request account closure.

Regional Compliance Note: The change notification process adheres to CA consumer protection and e-commerce regulations.

Termination & Suspension

  1. Grounds for Action: The Operator may suspend or close accounts for reasons including, but not limited to, breach of Terms, fraud, self-exclusion, or as required by law or regulatory authorities.
  2. Procedure: Users will be notified by email of any suspension or closure, including the reason and any next steps.
  3. Refund of Funds: In the event of account closure, any remaining real-money balance will be returned to the User, subject to the completion of verification procedures and settlement of outstanding obligations. Bonuses and bonus-derived winnings may be forfeited, per bonus policy.

Regional Compliance Note: Account actions are implemented in accordance with CA regulatory obligations and responsible gambling policies.

Governing Law & Jurisdiction

  • Applicable Law: These Terms are governed by the laws of Curaçao and, where applicable, the laws of Canada (excluding Ontario), with due regard for mandatory consumer protection statutes in the User's province or territory.
  • Dispute Resolution: Any dispute arising from or in connection with the use of rooster-bet-ca.com shall be resolved primarily through negotiation with customer support. If unresolved, disputes may be referred to binding arbitration in Curaçao, unless otherwise required by Canadian law, or submitted to a competent court in Curaçao or the User's province of residence, as applicable.

Regional Compliance Note: Users retain all statutory rights under Canadian law and may access local dispute resolution mechanisms if required by law.

Contact Information

For all legal or regulatory inquiries, please direct correspondence to the legal address above or to the designated email contacts.